I have a support email sent but wondering if anyone else has this issue.
First, when visiting the site homepage, the first thing that happens is either a warning that the site is not secure, or cannot be reached, then it refreshes and it’s normal. This happens on both Chrome and Edge.
Second, I had an email saying I missed a sale because I didn’t have a valid payment method to charge the fee and the site canceled it. I went to update, tried 4 cards, 2 debit and 2 credit, all of them gave multiple errors trying to authorize.
Anyone else experience these?
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GravityVideo Reputation: 169 See GravityVideo's booth |
you entered the card information on 4 of your credit/debit cards on a site that flashed a screen saying " this website is not secure" and all 4 of them gave you errors…
good luck……. thought fees were added to your monthly bill, but hey, why point out obvious things.
~ you might want to get new cards, just sayin’ ~
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Fortress_Lemonade Reputation: 67 See Fortress_Lemonade's booth |
5 Comments
The site does have some issues such as deleted items re-appearing or items on reserve being sold (and disappearing photos) but I have been on here for years and have never had that happen. The fee is a monthly charge, not per sale, so you might want to check if you have any past due fees? I have had 3 or 4 sales today without issue. I must say Bonanza is the best platform. I also sale on a couple of other platforms and have found that I do prefer the Bonanza platform over the others. Sure there are some glitches but all platforms are going to have some glitches. It also sounds as if you may need to empty your cache. This could be what is giving you some of the errors.
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SouthRenBeauty Reputation: 46 See SouthRenBeauty's booth |
1 Comment
I feel justified now with the site name and domain change. This was happening during a DNS change. It usually also affects the SSL and callbacks on credit/debit cards. At least I wasn’t crazy.
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GravityVideo Reputation: 169 See GravityVideo's booth |
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