Westfalia Separator PLC 100/3(D) and similar items

At our store, we stand behind the quality and performance of our used marine and industrial spare parts. We understand the importance of purchasing reliable parts, and we are committed to ensuring your satisfaction. To that end, we have established a 30-Day DOA (Dead on Arrival) Return & Full Refund Policy for your peace of mind.

Return Policy Guidelines:

Time Frame: If an item is found to be DOA, you may return it within 30 days of receipt for a full refund. The 30-day period begins from the date the item is delivered to your location.

Notification: To initiate a return, please contact our customer support team within the 30-day period, providing details of the issue and any relevant information.

Return Shipping: The buyer is responsible for return shipping costs unless the item is confirmed to be DOA, in which case we will cover the return shipping expenses. Please ensure the item is securely packaged and include the RMA number on the shipping label or documentation.

Inspection & Refund: Upon receipt of the returned item, our team of experts will inspect and verify the DOA status. If the item is confirmed to be DOA, we will issue a full refund, including any applicable return shipping costs, within 7 business days. The refund will be processed using the original payment method.

Exclusions: This policy does not cover items damaged during installation or due to improper handling, misuse, or neglect. Returns for reasons other than DOA will be handled on a case-by-case basis and may be subject to restocking fees.

We appreciate your trust in our products, and we are dedicated to ensuring your satisfaction. If you have any questions or concerns regarding our 30-Day DOA Return & Full Refund Policy, please do not hesitate to contact our customer support team.