General Hawkeye Non-contact Infrared Thermometer NCIT100 New, the packaging shows signs of shelf wear Please refer to photos to access Items Condition Payment Policy ? Item will be shipped immediately on the same or next business day of receiving full payment Return Policy ? Items Condition is clearly stated in the description ? Actual Images of item are shown ? Returns ACCEPTED FOR 7 DAYS, BUT THE BUYER IS RESPONSIBLE FOR RETURN SHIPPING AND 15% RESTOCKING FEE If you have any problems or questions - contact us right away and we will do our best to resolve the problem. Massages are answered from 9:00 AM to 5:00 PM EST Monday through Saturday Good Luck and Happy Buying basement tools