INFORMATION: This is a Dell Latitude E5470 laptop with a 14-inch screen and an Intel Core i5 6th Gen processor running at 2.30 GHz. It has 16 GB of RAM, Windows 11 Pro operating system, and a 256gb Connectivity options include VGA, HDMI, SD Card Slot, USB 3.0, and Gigabit Ethernet. Other features include Bluetooth, built-in webcam, Wi-Fi, and a built-in microphone. Condition: This is a refurbished item in good working condition. Unit may have several visible scratches/scuffing/other signs of previous use. These items may have some scratches, however they do not affect functionality. Charger is included. The computer is grade B. COSMETIC GRADES GRADE A GRADE B GRADE C COSMETIC CONDITION Shows minimal wear and tear. Shows signs of wear and use Visible signs of wear and use. FUNTIONALITY Fully functional and perform as expected Fully functional and perform as expected. Functional and may have defects or broken parts. SCREEN Typically, free from significant visible marks. Moderate signs of wear and visible marks. Likely shows pronounced signs of wear. ABOUT US We are technicians with more than 10 years of experience, our products are previously inspected, we take care of factory details, guaranteed to function normally or better than it did when it was new, cleaning and packaging to be able to provide a better service to our customers and in the same way be able to contribute to sustainable development through refurbishment business and reuse of technology. We process and ship orders Monday-Friday (excludes holidays).'s "Estimated Delivery Date" does factor in shipping and handling time accurately. WARRANTY Our computers come with 30 days money back guarantee, if you aren't satisfied with your computer for any reason, simply request a return through. IF YOUR ITEM IS DAMAGED IN TRANSIT YOU ARE REQUIRED TO RETAIN ALL PACKAGING MATERIALS IN ORDER TO SUBMIT YOUR CLAIM. *WARRANTY *REFURBISHED *FREE SHIPPING