You'll receive the Disney Store Frozen Elsa the Ice Queen Purple Mug as shown in the pictures. Neat Frozen mug featuring Elsa from the Disney Store. This item is used and shows some signs of wear and tear, such as scratches, dust, discolorations, missing paint, and other damage. Overall, this mug is in good used condition and is ready for use or display. Please see the pictures. I tried to get all of the angles in the pictures taken (My hubby takes all my pictures, thanks sweetie. Although, I've been on my own more and more lately. Still love the support). There may be color variations between the pictures taken and the actual item due to lighting and camera settings. Please contact me if you have any questions about this item. Item in pictures is exactly what you'll receive or a duplicate item. I'm a stay-at-home mom that loves shopping and passing bargains on to others. This is just one way that I'm able to help clear up some space in my home. I am readily available to assist you with any questions that you might have on items that I have up for sale. Shannon Smoke-free, pet-friendly home. However, please keep in mind that I do buy things second-hand. However, I grew up in a smoking household and try to avoid anything that smells smoky. See my other listings for more great items! I will combine shipping on items. Please contact me for a revised shipping invoice if you purchase more than one item from me before you go through the checkout process. I?m also willing to give you a shipping estimate for combined shipping. Payment is expected after the sale unless an invoice is necessary for combined shipping. Please contact me if you are unable to pay right after purchase, such as needing to wait until payday. An unpaid item case will be opened if there are no communication efforts made regarding payment after the sale. Items will be packaged and shipped after the payment is received. Update: Currently due to the pandemic, I'm utilizing carrier pickup, so more items are being sent the next day as my usual carrier comes rather early in the morning. There are several different shipping options available. Free shipping is available for some items. Shipping costs are estimated by item size and weight including packing materials. I do my part to reuse and recycle, so don't be surprised if you get a box already used or newspaper circulars as packing paper. For my customers that live around the West Coast region, I'm sorry that shipping is so high. I charge based on the actual shipping charges. Please contact me regarding shipping to see if there is anything I can do to potentially reduce the cost, such as shipping in a flat rate box or removing some packaging. I do my best to pack your items in such a manner they will not be damaged in transit by rough handling or water. Note that if you purchase a book and another type of item, media mail will not be an option for shipping both purchases. Serious buyers only. No returns or exchanges. Please contact me if you find any issues with your shipment.