Eufy T8520J11 Smart Lock Touch Wi-Fi Condition: Used - item shows visible signs of use such as scratches, scrapes, scuffs etc. Item is tested and fully working. Description: Includes exterior keypad assembly and interior assembly. MISSING deadbolt, strike plate, strike reinforcer, screws, keys, and rechargeable battery. Scratches and scrapes on the bodies. No other accessories are included. See pictures for more details. Payment and Return Policy Payment: We accept PayPal payments. We will only ship to confirmed addresses provided by PayPal. All items are subjected to tax Warranty: We offer one of the best warranties available on products sold through! If you find that you are not 100% satisfied with your purchase, CONTACT US and we'll be happy help! Our warranty period is for 30-days from the purchase date of your item. Warranty covering: Damaged in Shipping (i.e. exterior packaging is damaged) Defective or broken (i.e. it doesn't function properly) It's the wrong item (e.g. wrong color, size, etc.) It's fake or counterfeit It's missing parts or pieces (e.g. you purchased two items, but you only received one) It's unusable (e.g. concert tickets that arrived too late) Shipping We take great care packaging every item to ensure safe quality shipping. We ship UPS/USPS/FedEx/DHL depending on your location and at our discretion. Most shipments are sent out within 1 business day after payment is confirmed or cleared, unless stated otherwise in the listing. Packages are not shipped on Sunday. Transit time varies and vary by carrier, we cannot control delays caused by carriers. Feedback We value your feedback, and we strive to do everything we can to earn Five Stars and Positive Feedback on every order. If you are unhappy with your purchase for any reason, please CONTACT US prior to leaving feedback so that we can make things right for you. CONTACT US We can be reached via messaging during normal business hours (excluding all major holidays) 9 am to 4 pm (EST): Monday-Friday