Ladder Fire Emergency Escape Ladder Home Window Safety 13 Feet 2 Story Kidde Condition: New Type: Emergency Escape Ladder Don't forget to follow us and subscribe to our newsletter to stay up to date with our daily new inventory. Shipping Policy: Item will ship through USPS/FEDEX and a tracking number will be provided I am not responsible once the package has been initially scanned by USPS/FEDEX. If the item is lost in transit or shipping was delayed, it is the buyer's responsibility to contact USPS/FEDEX. Updated 6/27/2024 30 DAY RETURN POLICY: In following the guidelines from, if you need to return an item, it must be returned in the same condition in which it was received and it must include all tags (if item was new). Preowned items must be returned in the same condition in which it was received. If the returned item does not come back UNUSED, UNWORN, UNOPENED or DAMAGED during return shipping, I will deduct the amount of loss and give only a partial refund (up to 50% of the original cost). Original shipping charges paid by SELLER will be DEDUCTED from refund. Buyers Remorse Policy: "ORDER BY MISTAKE" or "JUST DIDN'T LIKE IT" A DEDUCTION of original shipping and return shipping will be deducted from any refunds. If the returned item does not come back UNUSED, UNWORN, UNOPENED or DAMAGED during return shipping, I will DEDUCT the amount of loss and give only a partial refund (up to 50% of the original cost).