Brand new and unused. Only taken out to check its condition and for pictures. No damage to it as shown in the pictures. Don't know it's status with Verizon. The IMEI is in the pictures if you wanted to check it with Verizon. Sold as pictured and as is. Consider pictures as a part of the description and judge any and all cosmetic or other issues to your opinion before purchasing. PLEASE NOTE THE PICTURE IS THE ACTUAL ITEM AND/OR ACCESSORIES YOU WILL RECEIVE. IF IT IS NOT PICTURED, IT IS NOT INCLUDED. We package our items in the most cost/time-effective way to provide competitive pricing. Should you require special shipping considerations (e.g. packaging or shipping timelines), please message us PRIOR to purchasing so we can work towards an amicable solution. Certain requests may incur additional charges. Post-purchase shipping demands will not be honored. Delivery times provided are estimates. Actual delivery times may vary due to carrier-related delays. We ship items as quickly as possible, but in some circumstances, it can take up to three business days for an item to be shipped. Once an item leaves our hand, we have no control over when it gets delivered. We only ship to the confirmed shipping address provided to us at the time of purchase. We cannot change the delivery address after a purchase has been made, so please ensure that your shipping address is correct.