This is from a Amazon reclaim warehouse. The item is new never used but the original box got destroyed which is why they could sell it. Everything is here besides a manual if it came with one and original box. This is a top-quality universal soft roof rack pad that is perfect for carrying kayaks, surfboards, SUPs, canoes, and snowboards. It is designed to fit most roof racks and can be easily installed and removed. The pad measures 17.01x12.48x7.01 inches and weighs only 5.0 pounds, making it lightweight and portable. It comes in black color and is made of high-quality materials that ensure durability and long-lasting use. The brand of the rack pad is SEAH Hardware, a trusted name in the industry, and it is shipped for free. It is an essential accessory for any water sports enthusiast or snowboarder who wants to transport their equipment safely and securely. The package dimensions are also included in the aspects section for your convenience.